What I’ve been reading lately (week 34)
- 17 Periodicals for Usability Research
- Amateurs Get Angry With Clients. Professionals Educate Them.
As most experienced freelancers know, sometimes we have to fire our clients, for their benefit and ours. But it doesn’t have to be this way.
- Designing For Digital Products
In digital culture, we are beginning to think of our output as products and of our clients as users. “Products” might be websites, apps or communities, and they might be created by startups, agencies or a couple of people at a hackathon. This shift mainly means that we have gotten serious about asking how to better serve users, which reflects a significant change in the designer’s skill set.
- Two Ways Artificial Intelligence Contributes to Great User Experience
As someone who has done AI research for the better part of a decade, I’m often in the uncomfortable position of dispelling misconceptions about the state of AI.
- 30 essential UX tools
When developers build websites, they often focus on the layout and technical features but neglect one very important aspect — how the user experiences the site. If users have a hard time figuring out how to accomplish their goals, they will look elsewhere and not come back. A pleasant user experience, on the other hand, can create a favorable and lasting impression that differentiates a site from its competition.
- I’m Not a UX Designer Anymore
Discussions about the use of language and, in particular, the question “What is user experience?” are surprisingly common themes on UX forums. I say surprisingly because, although people working in user experience often come from a broad range of established professional backgrounds, user experience, as a discipline, often appears rather unsure of itself. In this column, I’ll look at some of the common discussions about user experience and the use of language within the UX community.
- UX Concepts and Practices That We Wish Would Just Go Away!
In this edition of Ask UXmatters, our experts discuss some concepts and practices that defy UX best practices and, thus, have negative consequences—concepts and practices that they wish would simply go away.
- Many Forks in a New Road: The UX Hell of Cross-Platform Content Viewing
In the past, web browser page content like text and streaming video or audio always worked, spare for occasional rendering issues.
- “Place” for mobile UX & design culture
Place is a deep concept rich in potential–particularly in relation to “mobile workstyles” and creating a culture of design. Indeed, my own fascination with “place” as an amorphous digital concept goes way back to a pivotal course at CMU taught by Malcolm McCullough on “Place-centric Design”–much of which served as fodder for his landmark book Digital Ground (which I highly recommend).
- IBM on user experience design
- Mobile Intranet Design Case Studies
Supporting field staff and mission-critical apps are core reasons to take enterprise computing mobile, but users also value access to news and internal social networks.