- Coding is Believing
There’s something that’s hard for some of us web designers to just flat out admit: we stubbornly hate to code.
- UX Review of Samsung Galaxy Smartwatch
The Samsung Galaxy Gear smartwatch poses unique problems due to the tiny touchscreen. The use of gestures and streamlining content are reasonable solutions, but need to be implemented in a more usable manner.
- How to Run a Usability Test with Users Who Are on Your Site Now
Learn how to use tools like ethnio and GoToMeeting to recruit participants while they’re on your site and immediately run moderated usability studies.
- PS4 vs Xbox One – a Usability Review (Part 1)
It’s nothing political. Nothing that will have any real righteous impact on the world. This has been the battle between gaming’s two behemoths. The battle to be under our Christmas tree.
- The psychology behind information dashboards
With its interactive and intuitive interface and its ability to visualize data in a single screen, the information dashboard is becoming a critical tool in the hands of the business user.
- The Business of Responsive Design
This post is a rough transcript from my talk at Handheld Conference last week in Cardiff.
- Surveying the Big Screen
With over three years of responsive web design in our collective portfolios, we now have a solid set of design patterns for making websites work on small devices. But what about larger screens?
- Take UX to the next level by adding ‘delight’
Web sites are built to perform a function, and communicate to their users. But beyond this, web sites can also be engaging, exciting, even fun to use.
- Onboarding New Users Is Harder Than You Think
What happens right after sign-up makes or breaks any web product.
- How To Choose The Best Responsive Table Solution
One topic I haven’t yet covered where responsive design is concerned is how to work with data tables. Part of the reason is that I haven’t had to work with them much. For whatever reason my clients haven’t needed tables beyond very simple ones where a bit of flexibility was enough to make them work responsively.
- DOA? Diagnosing the UX Flaws of Obamacare
The myriad technical issues responsible for the botched rollout of Healthcare.gov have been the subject of steady media attention since the site launched on October 1.
- Un-Sucking the Touchpoint
A touchpoint often gets conflated with channel (or platform, or medium). Often referred to, for example, as the “phone touchpoint” or the “web touchpoint.” But a touchpoint is not a channel, and a channel is not a touchpoint.
- User Onboarding
This “frequently-updated compendium of web app first-run experiences” could turn into a valuable resource.
- Pricing information gives B2B sites a competitive advantage
Protective customers want to know the price as their #1 info need on any website — including B2B sites, but these sites often hide or obscure pricing information.
- Suggested-Employee Search—Best Intranet Design—Could Save You $500K
Searching for colleagues is the most common task that employees do on intranets, and is arguably the most important task. Forms, news, and apps aid employee productivity, but you can’t beat talking with the right people. Today’s design patterns for intranet employee search make the act of finding people outrageously fast and easy.
- Cross-Channel UX: Seamlessness
A seamless user experience, regardless of channel or device, is one of the 4 requirements for a usable cross-channel experience. Companies and organizations that allow users to switch channels while completing tasks have a competitive advantage.
- Create Great UX in an Agile World by Conducting Lean UX Research | UX Magazine
The agile software development process has gained tremendous popularity recently, adopted by many companies to deliver high-quality products through iterative launches and testing.
- Resisting the dark side: A primer on dark pattern UX
User Experience has come a long way in the last decade, especially in the world of web design. Now more than ever, people are more focused on making sure the user not only has it easy, but also enjoys the product or service that they’re using.
- Delightful and meaningful animations are interaction design
Medium flux defines meaning. We are now designing meaningful animations, using motion to convey a message. This is a new world, to the point that people still dismiss animation as superficial eye-candy.
- Content modules for Responsive Web Design
By now it’s been well drilled into our heads that web design starts with content, not with graphics. However, in practice, getting real content before the design process starts is challenging at the best of times, and it’s made even more difficult by the fact that we have to try to get to content parity across all types of devices.
- A Booklist to Help You Become Great at User Experience Design
Now let me preface this by saying I chose my words carefully… book, one, great. And people responded with a lot of different ideas on what path leads you to get great at user experience design. Some went broad, choosing books that cover it all, others went deep and inspirational. Still others went sideways. And more than a few suggested books wasn’t the way to go at all. It’s a fun read.
- Three Uses for Analytics in User-Experience Practice
In order to make the most of analytics data, UX professionals need to integrate this data where it can add value to qualitative processes instead of distract resources.
- 10 facts about the brain that will help you design better websites | Web design | Creative Bloq
10 facts about the brain that will help you design better websites http://www.creativebloq.com/web-design/psychology-tips-ux-11135216
- Design for Fingers and Thumbs Instead of Touch :: UXmatters
Design for Fingers and Thumbs Instead of Touch http://www.uxmatters.com/mt/archives/2013/11/design-for-fingers-and-thumbs-instead-of-touch.php
- Halo Effect: Definition and Impact on Web User Experience
Halo Effect: Definition and Impact on Web User Experience http://www.nngroup.com/articles/halo-effect/
- Flat vs. Deep Website Hierarchies
Flat vs. Deep Website Hierarchies http://www.nngroup.com/articles/flat-vs-deep-hierarchy/
- Ghost in the Pixel » What is good design?
What is good design? http://www.ghostinthepixel.com/?p=915
- The positive side of skeuomorphism
The positive side of skeuomorphism.
- Explicitly State the Difference Between Options
When the key difference(s) between UI choices are implied or buried, users often select the wrong option or miscomprehend the features.
- Group Form Elements Effectively Using White Space
Improve the layout of your online forms by placing form labels near the associated text field and by grouping similar fields.
- Retina Displays and File Sizes
I’m spending this day in maintenance mode doing backend stuff, and I started thinking about Retina quality images and their file sizes.
- Design for Experience: Experience that Makes a Difference
Technology exists to solve problems. Some solutions are to common problems like counting calories. Other solutions effect major change and improve lives worldwide.
- Selling Responsive Website Design
Designing and developing websites that work well on mobile devices is an important aspect of the work we do on today’s Web. This importance is reflected in the conversations I have with clients, almost all of whom list “support for mobile devices” as one of their top goals for a redesign — all except one, that is.
- Customer Experience Versus User Experience: What’s the Difference and Why Does It Matter?
“In ecommerce, … you have to convert the user into a customer. That’s why, in my experience, executives at ecommerce firms get that user experience matters.”
- Five Principles of Writing for Users
Writing for users is a deeply intuitive and technical trade. As with web design, digital writing needs to resolve the user’s existing knowledge and instincts with an interactive product.
- The 5 best tools for responsive design
Let me start by saying this, I will not be including any point-and-click design tools in this list (think Adobe Edge Reflow). The reason is simple enough, I believe that they’re bad for everyone; designers, clients, coders… everyone suffers.
- From My Head to the Browser
As the web evolves, there will always be two ever-growing lists: one of all the pieces of content that will need to appear on any given site over time and another with all the ways we can access that content. Creating flexible, modular design systems makes both of these lists a little less daunting and a lot more manageable.
- The Psychology of Text
The written word. The primary source through which we share our knowledge. From ancient religious texts and history books, to learning of our friend’s adventures on Facebook. It is this marvelous medium that allows us to express emotions, share thoughts and tell stories. It has done for centuries.
- How white noise affects UX
Web Designers are typically thought to only solve design problems and create trendy sites. Little credit is given to the subtler role we play in commercial sites.
- Five Tips for Conducting Scientific Research in the UX World
Despite the fact that research plays such a pivotal role in the practice of user-centered design, much has been written about how to approach it in a “quick and dirty” manner. Why the rush? I believe that the application of a more rigorous, scientific methodology could lend some much-needed credibility to our approach.
- The Importance of Consistency in Cross-Channel User Experiences
A consistent user experience, regardless of channel, is one of the 4 key elements of a usable cross-channel experience. Consistency across channels helps build trust with customers.
- HealthCare.gov’s Account Setup: 10 Broken Usability Guidelines
HealthCare.gov’s account setup process is unnecessarily complex and may be contributing to backend technology failures.
- Designing Search: Results Pages
At its most basic, the role of the search engine results page (SERP) is to present items matching a given query. However, behind this simple brief resides a layer of depth and complexity.
- Mapping Business Value to UX: An Idea’s Inception
“The problem for UX professionals is that you don’t have a concrete way of articulating how your profession adds tremendous value to a business’s bottom line.”—A friend
- Flat UI and Forms
Though some decry flat user interfaces as pure fashion, or the obvious response to skeuomorphic trends, many designers have embraced the flat approach because the reduction in visual styling (such as gradients, drop shadows, and borders) creates interfaces that seem simpler and cleaner.
- All About Responsive Iconography
Responsive iconography is the approach of displaying icons of appropriate fidelity based on an icon’s display size to ensure optimal legibility.
- The Problem with Android is Choice
Android is flexible. Most reviews tout that as a key advantage of the operating system, particularly when it’s being compared with iOS.
- Outlook: Your Best Worst Enemy for Responsive Emails
When it comes to email marketing, content is king. Getting your message out to a diverse group of email subscribers can be a huge pain, though, thanks to a highly fragmented market of email clients, many of which have extremely poor support for modern HTML and CSS features.
- Remote Usability Tests: Moderated and Unmoderated
Remote usability testing allows you to get customer insights when travel budgets are small, timeframes are tight, or test participants are hard to find.
- Fight Against “Right-rail Blindness”
As an adaptation to information overload, web users have trained themselves to divert their attention away from areas that seem unimportant or look like advertising. When designed well, sidebars can effectively increase content discoverability and usability.
- iOS 7 User-Experience Appraisa
Flat design hides calls to action, and swiping around the edges can interfere with carousels and scrolling.
- Six Mobile Myths
Design for the mobile web been a subject of much discussion over the past few years. The sharing of information and experience has helped us all to gain a better understanding of best practices, pitfalls, and considerations when designing mobile products.
- Incorporating More Quiet Into The UX Design Process
Behind every successful design is a dynamic creative team, and it takes all kinds of personalities and skills to get the job done. However, the culture and expectations of a design agency are often largely centered on one outspoken, gregarious personality.
- Flat Design Won’t Hide Your Usability Sins
“The overall intent of flat design [is to] rely on typography and layout to convey hierarchy and complexity rather than less meaningful elements such as shadowing and glossiness.”
- Mobile Testing Toolbox, Part 2
This is a continuation of a two part article on mobile testing tools. In Mobile Testing Toolbox: Part 1, I talked about tools that can be used for moderated remote usability testing and for recording in-person mobile usability studies.
- The Ten Commandments Of Efficient Design In Axure
Axure is a powerful tool for creating software prototypes quickly. Getting started with it is really easy; however, therein lies a danger. The tool is so intuitive that many users can be productive without undergoing any formal training. What they might not be aware of is that they probably aren’t using Axure optimally.
- Taking Journey Mapping to the Next Level
For a journey map to be a complete blueprint of the customer experience design, it must also include the irrational sides of the experience, which are both the subconscious and emotional sides of the experience.
- What Goes into a Usability Test Plan?
It’s both good practice and often necessary to have a test plan before beginning a usability test.
- Four Dangerous Navigation Approaches that Can Increase Cognitive Strain
Some navigation implementations risk pushing users into a state of cognitive strain which lessens the likelihood of them taking desirable actions.
- User Expertise Stagnates at Low Levels
Learning is hard work, and users don’t want to do it; they don’t explore the user interface and don’t know about most features.
- Writing to Attract Readers: User-centric vs. Maker-centric Language
To engage users, website copy must speak to readers and not at them. Include words people can relate to, and avoid jargon, business speak, and feature-driven language.